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1. A truly unbiased approach

Clients can rest assured that a completely unbiased approach will be central to the service they receive. Traditional brokerage firms may be swayed by Landlord / Developers threats that exclusive leasing rights to subsequent developments may be awarded to its competitors. Or the focus of their service may change if there has been a suggestion that they may lose a building contract or the asset management of a landlord's portfolio. Ocupantes does not lease or manage buildings on behalf of landlords or developers, and as a result, it is best positioned to consistently deliver the service that its clients merely deserve.

Only a Tenant Representation company can understand the process management Corporate Real Estate executives are looking for from their service providers. Periodic reporting and a proactive stance throughout any deal are essential elements of a client-oriented process management approach. Our tenant reps always have the most updated information. Ocupantes' tenant representation teams are trained to anticipate the client's needs under a constant ambition to shorten the transaction cycle and help our clients save money.

The limited size of the South American markets limits real estate advisors to have one, or at the most, two offices per country. The so-called “Chinese walls” that separate the occupier services department from the leasing and asset management departments are typically not more than medium height movable partitions. At the end of the day, end-user clients lose because valuable strategic information about their plans inadvertently leaks to those who should know the least: landlords and developers. The best way to lay the negotiation playing field level is to reveal the least amount of strategic information to your opponents, and this is best done by engaging an exclusively tenant-oriented firm.

Many deals are closed by occupiers who negotiate directly against landlord reps without any support from tenant reps, thereby providing the evidence landlord reps need to close their next deals above market value. Only tenant reps hold valuable information on lease transactions that really matter for tenants. They are the ones closed by end-users that engaged a local real estate expert working exclusively on behalf of them. Ocupantes' database of transactions is rich in detail, revealing not only the closing rent, but also the rent-free period, lease terms, guarantee type, early termination penalties and inflation indices.

Who else other than a tenant rep without landlord ties would be willing to reveal nothing but the full truth about the end products made available to end users? Lack of relevant information about buildings in South American markets is usually the norm. Ocupantes' tenant reps go a step further than simply providing information. They analyse data, and produce comparative reports that speed and facilitate the client's decision-making process prior to making unnecessary building tours. This is only possible through Ocupantes' detailed survey of buildings, which tracks ratios of areas (carpet vs. usable vs. rentable), air conditioning systems (m²/TR), electrical loading capacity (kw/m²), parking ratios (m²/stall), building services and amenities, building occupiers and neighbours, amongst many other items.

Exclusively tenant-oriented firms have research support teams that provide a focussed service to their tenant rep teams. Unlike real estate firms that represent both tenants and landlords, the Ocupantes' team doesn´t have to compete with landlord reps for the information they need, when they need it.

Multiple contacts with landlord reps has a multiplier effect on time spent having to establish an “apples to apples” comparison on building options, let alone the innate inefficiencies of having to manage several relationships in a single location

When there are several brokers acting on one specific demand for space, there tends to be an inflationary effect because speculative brokers don't tell landlords who is the user behind the demand until they are close to finalising the deal.

How to quickly find the right office space needed in a city like São Paulo, Brazil, which has over 2,000 office buildings and a population of 17 million. Only a company that systematically tracks all of these buildings can deliver a detailed market survey report within 24 hours from a request being made. Not only are vacant spaces identified after a series of filters are applied to our database, but existing lease agreements tracked to reveal hidden opportunities one or two months away from termination.

You will find that Ocupantes' fees are very competitive. Please contact us and one of our tenant rep team leaders will be glad to meet you under no obligation.